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Most Frequently Asked Questions(FAQs) You Must Know About OTC Hearing Aids

October 17, 2023 | Giorgi Gogidze

 

There is no doubt that people would have all kinds of questions or be curious about hearing aids: it could be batteries, cleaning, music, Bluetooth... In this article, ELEHEAR will try to clarify and offer advice to the most common doubts. 

 

Which type of hearing loss can use ELEHEAR alpha/ pro hearing aid?

It depends on the situation and, above all, on the amplification capacity of the hearing aid. Generally speaking, Alpha and Pro hearing aids provide great sound power for mild or moderate hearing loss.

If you are a person with severe hearing loss, it is important to seek professional guidance from an audiologist who can assist your in selecting the most suitable hearing aid.

Before choose the product, you can take a simple hearing test on our website for free, so that you can better understand your own hearing condition and shop for a more suitable product.

 

How do hearing aids work?

Every hearing aid consists of essential components that help collect sounds from the surroundings, amplify them, and deliver the enhanced audio to your ears.

Small microphones collect sounds from the environment. A specialized computer chip processes sound by converting it into digital signals, tailoring the audio to your hearing loss, specific needs, and the surrounding environment. Enhanced audio signals are transformed back into sound waves and sent to your ears through speakers, often referred to as receivers.

But ELEHEAR has new tech, ELEHEAR Alpha Pro is the first AI OTC hearing aid, and it is equipped with AI Noise Reduction. Totally different from traditional hearing aids that filter out and suppress all sounds, our advanced AI algorithm extracts and enhances human voices from environmental noise, delivering unparalleled clarity. Experience communication like never before, with crystal-clear clarity.

 

How should OTC hearing aids(ELEHEAR Alpha) be cleaned?

Cleaning your hearing aids is essential to keep them working well. Different types of OTC hearing aids will have different requirements for safely removing ear wax and moisture from your hearing aid. Follow the instructions for your hearing aids to ensure that you do not damage the device while cleaning wax from your hearing aids. For our product alpha/pro, please follow the instructions below:

  • Clean the hearing aid’s surface. Carefully clean the receiver wire and microphone using the cleaning brush provided in the kit.
  • Over time, earwax might accumulate in the ear cap. Use the cleaning brush to remove any accumulated debris, or gently wipe the area with a soft, damp cloth. Avoid directly washing the device with water or liquid cleaning agents to prevent damage.

 

How long do your hearing aid batteries last?

When fully charged, the hearing aids can be used for up to 20 hours of uninterrupted use with the hearing aid function. However, if you also use the Bluetooth streaming feature, the battery life of your hearing aid will be reduced accordingly.

To ensure that you always have enough power, your hearing aids can be recharged by placing them in the charging case. This charging case can provide up to seven charges for the hearing aid. This means that with one full charge of the charging case, you can use your hearing aids for up to 140 hours without any other charging method.

 

Bluetooth of ELEHEAR

ELEHEAR's alpha/ pro features 3-in-1 functionality for hearing aids, phone calls and music listening. It is compatible with both iOS and Android, allowing users to be comfortable with different devices.

Whether you need hearing support for everyday life or want to enjoy music and media content for leisure, ELEHEAR versatility will provide you with convenience and a high quality hearing experience.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

 

What do you need to do before choosing an item?

Researching your options is vital when selecting a hearing aid to ensure you find one that best suits your individual hearing needs.

  1. Check our product page to find out more details (https://elehear.com/collections/alpha).
  2. Doing ELEHEAR Free Online Hearing Check here: https://elehear.com/pages/hearing-check
  3. Ask about a trial period, for the ELEHEAR product, we provide up to 45 days free trial.
  4. For more questions, check our FAQ (https://elehear.com/pages/faq) section.

 

If you have any other questions, feel free to contact us at contact@elehear.com.

 

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ELEHEAR
ELEHEAR's editor is dedicated to sharing popular science information about OTC hearing aids. They also provide helpful tutorials on how to use ELEHEAR hearing aids, ensuring users have access to valuable knowledge and guidance for a seamless hearing experience.
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