
Dr. Sarah Chen, Au.D.
Doctor of Audiology with three decades of clinical experience. Sarah specializes in adult fittings, speech-in-noise optimization, and the kind of patient counseling that actually changes outcomes.
practicing
Hear Better

45-minute live consultation with a licensed hearing healthcare professional from the comfort of your home.
For ELEHEAR Beyond Series hearing aids, available in 9 U.S. states
Connect directly with licensed hearing healthcare professionals through a live online session without commuting, long wait times and the cost of traditional clinic visits. Receive your personalized tuning right on your device and access professional advice right from your fingertip. It’s the best of both worlds you can hear for yourself.
Connect directly with licensed hearing healthcare professionals through a live online session without commuting, long wait times and the cost of traditional clinic visits. Receive your personalized tuning right on your device and access professional advice right from your fingertip. It’s the best of both worlds you can hear for yourself.
Connect directly with licensed hearing healthcare professionals through a live online session without commuting, long wait times and the cost of traditional clinic visits. Receive your personalized tuning right on your device and access professional advice right from your fingertip. It’s the best of both worlds you can hear for yourself.



Connect directly with licensed hearing healthcare professionals through a live online session without commuting, long wait times and the cost of traditional clinic visits. Receive your personalized tuning right on your device and access professional advice right from your fingertip. It’s the best of both worlds you can hear for yourself.
Connect directly with licensed hearing healthcare professionals through a live online session without commuting, long wait times and the cost of traditional clinic visits. Receive your personalized tuning right on your device and access professional advice right from your fingertip. It’s the best of both worlds you can hear for yourself.
Connect directly with licensed hearing healthcare professionals through a live online session without commuting, long wait times and the cost of traditional clinic visits. Receive your personalized tuning right on your device and access professional advice right from your fingertip. It’s the best of both worlds you can hear for yourself.
Purchase ElePro Plus and activate your service in the ELEHEAR app.
Pick your hearing healthcare professional and desired time slot.
Charge your hearing aids and your phone and ensure you have a stable internet connection. Then, just sit back and relax.
Your hearing healthcare professional makes live adjustments.
Receive your new settings, professional evaluation, session summary and more, right in the ELEHEAR app.

Meet one-on-one with a licensed hearing professional.
Review your hearing profile, listening goals and current hearing aid performance.
Fine-tune your hearing settings based on your everyday listening situations.
Receive personalized hearing aid adjustments using ELEHEAR's professional fitting software and self-developed fitting formulas.
Obtain your updated hearing settings directly on your device through the ELEHEAR app.
Review your personalized fitting summary and audiologist recommendations anytime.
Receive a follow-up email after your session to help you get the most from your new settings.

What's Included:
Meet the licensed hearing professionals dedicated to helping you hear your best, with personalized care, real-time guidance and years of clinical experience.
ElePro Plus is currently available for ELEHEAR Beyond series users in Florida, Texas, California, Ohio, North Carolina, Virginia, Tennessee, Indiana and West Virginia. The service is available for purchase through the ELEHEAR website on a per-session basis.

Compare the features and find out which experience fits your personal needs.
ElePro Plus is ELEHEAR's remote professional hearing care service. Through the ELEHEAR app, you can connect with a licensed audiologist for a 45-minute, one-on-one live video session, getting personalized hearing aid fine-tuning, a hearing assessment, and usage guidance, all from the comfort of your home.
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One session with a licensed professional. Tuned to your life, right from your home.
HSA / FSA eligible · Klarna available · 45-day risk-free guarantee