Connect directly with licensed hearing healthcare professionals through a live online session without commuting, long wait times and the cost of traditional clinic visits. Receive your personalized tuning right on your device and access professional advice right from your fingertip. It’s the best of both worlds you can hear for yourself.
Listening challenges happen in everyday situations, not just in a clinic. With ElePro Plus, you can apply your adjustments at home and experience them right away in your daily environments, so your settings can reflect your actual lifestyle - whether that's an office, the outdoors, or wherever life happens.
Go beyond simple volume and tone adjustments. Based on your hearing profile, listening needs and real-time feedback, hearing healthcare professionals can select from multiple fitting strategies and advanced formulas to fine-tune your hearing settings for a more personalized listening experience.
ElePro PlusSession Room Ready
Date
May 18, 2026
Time
2:00 - 3:00 PM
Your session room is ready. Join now to begin your appointment.
Meet one-on-one with a licensed hearing professional.
Personalized hearing assessment
Review your hearing profile, listening goals and current hearing aid performance.
Real-life environment optimization
Fine-tune your hearing settings based on your everyday listening situations.
Advanced personalized fitting
Receive personalized hearing aid adjustments using ELEHEAR's professional fitting software and self-developed fitting formulas.
Direct delivery to your hearing aids
Obtain your updated hearing settings directly on your device through the ELEHEAR app.
Session summary in the ELEHEAR App
Review your personalized fitting summary and audiologist recommendations anytime.
Post-session follow-up
Receive a follow-up email after your session to help you get the most from your new settings.
One visit to cover it all.
What's Included:
45-minute live online consultation
Personalized hearing assessment
Real-life environment optimization
Advanced personalized fitting
Direct delivery to your hearing aids
Session summary in the ELEHEAR App
Post-session follow-up
Licensed. Experienced. On your side.
Meet the licensed hearing professionals dedicated to helping you hear your best, with personalized care, real-time guidance and years of clinical experience.
Dr. Sarah Chen, Au.D.
Doctor of Audiology with three decades of clinical experience. Sarah specializes in adult fittings, speech-in-noise optimization, and the kind of patient counseling that actually changes outcomes.
Doctor of Audiology with 30 years experience. Sarah specializes in adult fittings, speech-in-noise, and patient care.
30+Years practicing
3k+People Helped Hear Better
Marcus Rivera, HIS
Board-certified hearing instrument specialist with a background in consumer technology. Marcus is known for translating complex device settings into changes you can actually hear in your living room.
Doctor of Audiology with 30 years experience. Sarah specializes in adult fittings, speech-in-noise, and patient care.
30+Years practicing
2k+People Helped Hear Better
ElePro Plus currently covers 9 states.
ElePro Plus is currently available for ELEHEAR Beyond series users in Florida, Texas, California, Ohio, North Carolina, Virginia, Tennessee, Indiana and West Virginia. The service is available for purchase through the ELEHEAR website on a per-session basis.
See the difference.
Compare the features and find out which experience fits your personal needs.
Feature Comparison
Features
ElePro BasicStarter Experience
ElePro PlusPersonal Consultation
ElePro Basic
ElePro Plus
PricePrice
FreeFree
$99 / session$99 / session
How You Receive CareReceive Care
Professional recommendations reviewed by a hearing professionalReviewed remote advice
Live 1-on-1 online consultation with a licensed hearing professionalLive 1-on-1 video call
Hearing AssessmentLive guidance
Self-guided hearing test—
Live hearing assessment with professional guidance
Device AdjustmentsReal-time adjustments
Remote adjustments based on your submitted results—
Real-time adjustments during your live session
PersonalizationSoftware tuning
Overall sound adjustments using Volume & Tone controlsBasic
Advanced personalized fitting using professional fitting software and ELEHEAR fitting formulasProfessional
Real-Life OptimizationReal-Life Optimization
—
Fine-tuned for your everyday listening environmentsFine-tuned environments
Live Two-Way ConversationTwo-Way Feedback
—
Ask questions and receive immediate feedback during your sessionImmediate responses
Compatible DevicesCompatible Devices
Compatible ELEHEAR hearing aidsELEHEAR hearing aids
ELEHEAR Beyond SeriesELEHEAR Beyond Series
Available InAvailable In
Supported service regionsSupported service regions
Florida, Texas, California, Ohio, North Carolina, Virginia, Tennessee, Indiana and West VirginiaFlorida, Texas, California, Ohio, North Carolina, Virginia, Tennessee, Indiana and West Virginia
Common Questions.
What is ElePro Plus?
ElePro Plus is ELEHEAR's remote professional hearing care service. Through the ELEHEAR app, you can connect with a licensed audiologist for a 45-minute, one-on-one live video session, getting personalized hearing aid fine-tuning, a hearing assessment, and usage guidance, all from the comfort of your home.
Who is ElePro Plus designed for?
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Which ELEHEAR devices are compatible with ElePro Plus?
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What does a single ElePro Plus session cover?
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How much does it cost? Can I book more than one session?
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How do I purchase ElePro Plus?
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Can I cancel or reschedule my appointment?
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How do I redeem my ElePro Plus session after purchasing?
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What happens during the live session?
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How do I apply my new hearing settings after the session?
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What follow-up support is available after my session?
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How does remote fine-tuning work? Can the audiologist control my hearing aids directly?
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The new era of online hearing care.
One session with a licensed professional. Tuned to your life, right from your home.
