Care & Maintenance
Recommended Frequency: Replace your ear domes and wax guards every 1–2 weeks, depending on earwax buildup and how often you use your hearing aids.
Signs to Replace: If the sound quality drops, you feel discomfort, or see earwax buildup, it's time to replace the guard.
Why It’s Important: Regular replacement keeps your hearing aids clean, ensures clear sound, and helps extend their life.
We care for your health. For hygiene and safety reasons, this accessory is non-returnable and non-exchangeable.
How to Replace The Ear Dome
Hold one end of the receiver and gently remove the ear dome.
Take a new ear dome and place the receiver at the center of it.
Slide the ear dome onto the receiver outlet. The receiver and ear dome should fit snugly together.
How to Replace The Wax Guard
Remove the ear dome from the receiver.
The wax guard has two ends: one for removing the old wax guard and the other for putting on the new one.
Insert the empty end into the old wax guard on the hearing aids, take out and dispose of the old one.
Use the other end and put the new wax guard into the receiver's end. Press it firmly, remove the tool, and dispose it.
Lifetime Support.
Every Step of the Way.
Email us at support@elehear.com or call us at (888) 669-1099.
Available Monday to Friday, from 8am to 2am CST.
